FAQs

FREQUENTLY ASKED QUESTIONS

What are the common signs and symptoms of mental illness?

Some common signs and symptoms of mental illness are:

  • Depression
  • Anxiety
  • Suicidal thoughts and actions
  • Anger and irritability
  • Loneliness, isolation, and withdrawn behaviors
  • Crying spells
  • Difficulty sleeping
What types of treatments are available for mental illnesses?

There are various types of treatment available for mental illnesses. Treatment also works differently for different people, so it is important to find out what is wrong and what treatment will work best for your symptoms.

What should I expect at my first session?

At the initial session, you begin to share your story. You will also talk about your goals for therapy. The initial session also works to see if you and the therapist are a good fit.

What is virtual Therapy?

Virtual therapy works the same as in-person therapy, where the therapist offers support to the client with a mental health illness. However, virtual therapy is offered remotely via an online platform similar to zoom. In some instances, it can also be offered via phone. We do not offer text or email options for mental healthcare.

What is your cancellation policy?

We require a 24-hour notice for cancellations or the client is charged a cancellation fee. This applies to commercial insurance only. Exceptions are made in cases of an emergency.

What therapeutic approaches do you use?

We use a variety of evidences-bass approaches such as Mindfulness, Cognitive Behavioral Therapy, Narrative Therapy, Solutions-Focused Therapy, Acceptance Commitment Therapy, Eye Movement Desensitization and Reprocessing, and Brain-spotting. We also incorporate various trauma recovery techniques like meditations and deep breathing.

What is a ``Good Faith Estimate``

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.

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